Operations Manager at Sveriges Radio

Sveriges Radio's mission is to broadcast radio in the public interest, and we have 7.4 million listeners each week. More than half of the population engages with our offerings in some form every day. Whether through live linear radio or on-demand, via FM, on our own digital platforms, or through other providers, we offer credible knowledge, depth, companionship, and entertainment. Working at Sveriges Radio means that you, regardless of your role, are a valuable part of an important mission.

We need to continue being innovative, and therefore we need you to lead us towards more technical successes! As an operations manager at Sveriges Radio, you will be at the center of events and become an important part of a company that values democracy, free speech, and the equal worth of all people.

Here, you will help ensure that every broadcast reaches our millions of listeners.

Sveriges Radio aims to scrutinize, entertain, and challenge with its content. We have a significant societal responsibility to reach out to Sweden with our offerings, regardless of the situation. To guarantee this, SR must maintain high security for production and distribution, so that our audience can always rely on our availability. At the operations center (DC), we work to ensure this. We monitor, troubleshoot, and escalate incidents that affect broadcasting and publishing around the clock, every day of the year. We are a team that together maintains high delivery capability and operational reliability, where there is always room to learn and develop.

About the Operations Center and the Role

Working as an operations manager is a responsible, varied, and unique assignment. In the operational work, you handle connections, monitor broadcasts, systems & services, and play a key role in managing small and large incidents. To take on this role, we continuously work on skill development and exercises. Outside of operational work, you will work on technical development and management within broadcasting systems as part of the operations center's tech team.

Who We Are Looking For

As a person, we want you to be service-oriented, meticulous, detail-oriented, and comfortable making decisions in pressured situations. Regardless of your background, you will have much to learn, so we appreciate a knowledge-seeking attitude. To work with us, you also need to be punctual and responsible. You thrive in working irregular hours and can handle both high pressure and periods of calm.

The operations center is an important part of Sveriges Radio's incident preparedness, so it is a plus if you have previous experience in a similar role and work at an NOC or equivalent. Experience in audio, networking, monitoring, incident management, or problem-solving is also advantageous. Since the position partially involves development and management of broadcasting systems, competence in full-stack development and AoIP is also meritorious. The right person, who is attentive and brings a strong commitment along with technical interest, can learn what is required during our training period.

Employment Conditions

Your place of work is Falun, and you will initially work mainly office hours, later transitioning to cover morning and evening shifts as well. Parts of the training will take place at Radiohuset Stockholm. The position is a permanent employment with an initial probationary period.

Sveriges Radio is part of Sweden's critical infrastructure and plays an important role in total defense. Our operations are subject to regulations regarding security protection, and due to this, a candidate screening is conducted for many of the positions in our operations before employment occurs. For positions that lead to participation in security-sensitive activities or placement in a security class, this screening means that a security assessment is conducted in accordance with the security protection act.

Application and Contact Information

Questions about the position: Pontus Jansson 08-78 47204 or Georg Arvidsson 08-78 49894

Union contact: Unionen unionen@sverigesradio.se and 08-784 48 19, Journalistförbundet journalistklubben@sverigesradio.se and Saco-föreningen saco@sverigesradio.se.